FAQs

Shipping Information
All orders ship from Roseville, CA.
Orders ship via USPS First Class or Priority Mail
Average ship times:
Within California: 2-4 days
Western States: 4-6 days
Midwest & East Coast: 6-10 days

Return Policy
If for any reason, you are not completely satisfied with your order, return it within 30 days for a full refund, replacement or exchange. To help us rapidly process your request, please return a copy of this receipt with the merchandise. Please note that shipping is refunded only if your return was a result of our error.

Send returns to:
Freeplay Magazine
2351 Sunset Blvd. Suite 170.736
Rocklin, CA 95765

Order Status
An email will be sent to you confirming that your order has been received. An additional email will be sent to you notifying you when your order ships. You can also check your order status at any time by clicking on “Order Status” at the top of every page.

Privacy
We value our customers and respect their privacy. We do not sell or rent your personal information to third parties.

Credit Card Security
Protecting the safety of your credit card information is important to us. We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is Internet encryption technology, a sophisticated method of scrambling data as it travels from your computer to our website’s servers.

Product/Order Inquiries
Freeplay Magazine
(916) 209-0399
orders@freeplaymagazine.com